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Marble and granite can certainly be mixed in various patterns on a floor. Different finishes, such as honed and polished, can also be mixed. While these combinations can be very attractive, their maintenance and eventual restoration must also be... Read More

V-edge is a term used by professional stone refinishes to describe the shiny edge that may remain after polishing. V-edges result from uneven tiles. When the tile is polished, the polishing pad can not reach the lower edge of the uneven tile, and... Read More

Vinegar and water make a great cleaner for ceramic tile, but should never be used to clean marble. Do not use vinegar on marble! Vinegar contains acidic acid, which will dull the finish. If you should happen to use vinegar the marble should be... Read More

It sounds as though your slate floor has a rough finish which catches the fibers of the mop as it is dragged across the floor. First, you need to deep-clean the floor to remove all dirt and grime. Next, apply a good-quality acrylic sealer. Several... Read More

The marble has probably been scratched by the underside of the door. First, trim the door bottom so that it does not scrape on the marble. Then have the dull spot refinished and polished. You will probably need to start with a course abrasive(60#).... Read More

This cloudy-white condition is common on tiles that have been coated with an acrylic wax. Consider having the floor stripped and re-coated with a good-quality Mexican tile sealer. TIP Mexican tile is a clay product and is extremely soft and very... Read More

Let your customer know that urine contains acid which will etch the marble surface. As for the odor, pet shops and supermarkets carry several products which use enzymes to destroy the odor of urine. Follow the manufacturer’s directions... Read More

This has always presented a problem. If the marble adjacent to the fixtures is severely pitted, I would recommend hiring a plumber to remove the fixtures and then hire you to refinish the vanity. Once the marble has been refinished, let them know to... Read More

Use Stonecare PRO Signature Stripper Degreaser for Marble. Always test the stripper in a small area to make sure there are no adverse effects. Chances are that when all the wax is removed, the marble will appear dull. Let your customer know that... Read More

Do not skip any grits when honing granite. This is extremely important since the honing and polishing of granite relies on smoothing the stone. Each and every step is important and should not be skipped. If you do skip a step you may not achieve an... Read More